GAFFNEY, S.C. — Freightliner Custom Chassis Corporation (FCCC) has introduced a new concept that monitors the quality of the chassis as it comes off the line. Called the “Winner’s Circle,” the process is an intense quality audit of vehicles. FCCC officials said the Winner’s Circle and employee follow-up are benefiting the company’s motorhome chassis customers.
The Winner’s Circle takes place on a daily basis at FCCC’s manufacturing facility here. Each day FCCC randomly pulls chassis from the line and submits them to an intense audit by quality inspectors. If any flaws are found on the chassis, they are repaired and problems are immediately reported to the line.
“With this audit process, we can fix any problems before the chassis ever leaves the building and prevent future problems before a chassis is produced,” said Dick DeMaranville, Freightliner Custom Chassis Corporation’s Manager of Quality Assurance. “Just as importantly, we have seen significant enhancements in quality since putting this process in place, because it allows us to closely monitor and analyze the entire assembly line, not just one chassis. This is one more way in which we can assure our motorhome customers are getting the best-engineered, highest-quality chassis available.”