Gaffney, S.C.—Freightliner Custom Chassis Corporation (FCCC) continuously seeks ways to provide customers with the finest service experience offered by any motorhome chassis manufacturer. In the spirit of continuous improvement and optimal customer satisfaction, FCCC is thrilled to announce the opening of the new Factory Service Center in Gaffney, South Carolina.
Freightliner Custom Chassis Corporation partnered with Spartanburg Technical College on this project, and the 12,000-square-foot facility is an extension of FCCC’s nationwide service network that includes 400 service centers, more than 70 of which are Oasis locations.
The new Factory Service Center also offers a training facility that enables interns from Spartanburg Technical College to take advantage of a unique opportunity to become certified RV technicians. "We recognized the need in the industry for more trained service technicians, and we acted on it," said Dave Hoover, manager of customer support for Freightliner Custom Chassis Corporation. "Our training center is the first of its kind in the industry."
"The Service Center underscores our leadership in the chassis business and our strong and still-growing presence in the Gaffney-Spartanburg area," said Reid Bigland, president of Freightliner Custom Chassis Corporation. "It provides new educational opportunities for the citizens of Cherokee County, and it will please our customers with the exceptional level of service it’s designed to provide."
"Our owners have always had excellent service experiences in Gaffney," continued Hoover, "and we’ve taken that experience to a higher level."
Owners interested in scheduling a service visit at the new Factory Service Center in Gaffney should call 864-206-8683.
Freightliner Custom Chassis Corporation manufactures premium chassis for the motorhome, delivery walk-in van, school bus and shuttle bus markets. It is a subsidiary of Freightliner LLC, the leading heavy-duty truck manufacturer in North America. Freightliner produces and markets Class 3 – 8 vehicles under the Freightliner, Sterling, Western Star and Thomas Built Buses nameplates and is a company of DaimlerChrysler, the world’s largest commercial vehicle manufacturer.