Freightliner Custom Chassis Presents Cunningham Commercial Vehicles with Oasis Dealer of the Year Award
GAFFNEY, S.C…. Freightliner Custom Chassis Corporation presented Cunningham Commercial Vehicles in Phoenix, Arizona, with the Oasis Dealer of the Year Award on November 17, 2003. The award was presented by Dennis Rostenbach, FCCC Dealer Advisor, and Jack Conlan, President of FCCC. The Best Oasis Dealer is awarded for excellent RV customer service and is chosen by RV customers who rate their dealer experiences via survey. Cunningham Commercial Vehicles had an average customer satisfaction rating of 97.3 percent for the year to make them the highest-ranked Dealer in the country and the Best of the Best for 2003.
The Oasis Program began three years ago, and this is the first time an award has been presented for the Best Oasis Dealer. This new award will be given annually to the Oasis Dealer who excels in customer satisfaction, above and beyond all other Dealers.
The Oasis Dealer Network consists of Dealers who specialize in the repair of motorhome chassis. To qualify as an Oasis Dealer, Freightliner Dealers must provide customers with enhanced RV service at their dealerships, which includes having separate waiting rooms, trained and certified technicians to ensure the highest-quality RV service, a policy of scheduling service appointments on request, dedicated service write-up areas and obtaining appropriate RV service diagnostic tools and electrical hookups.