Freightliner LLC Announces 2004 Masters of Quality Award Winners
Twenty-Six Suppliers and 36 Individual Facilities Recognized for Meeting the Highest Standards of Quality
PORTLAND, OREGON…Freightliner LLC has recognized 26 suppliers and 36 individual facilities with the company’s Masters of Quality award. The annual awards go to companies who meet the highest standards of quality in providing parts and components for Freightliner, Sterling, Western Star, American LaFrance and Thomas Built Buses vehicles.
“The winners of the Masters of Quality award represent the ‘best of the best’ among suppliers providing parts and components to Freightliner LLC businesses,” said Freightliner LLC Chief Operating Officer Roger Nielsen, who addressed the recipients at an awards banquet in Portland. “At Freightliner, quality is not just the job of the quality assurance department. We make quality the benchmark in everything we do.”
The Masters of Quality supplier award, in its 17th year, is the highest recognition that Freightliner LLC gives to its suppliers.
Friedrich Baumann, Freightliner LLC General Manager of Procurement and Supply, also addressed the audience at the April awards banquet. “We’re proud of the suppliers gathered in this room,” Baumann said. “You are the experts in what you do.”
In a reflection of ever stringent quality standards, Freightliner LLC recognized fewer suppliers than in previous years. “The quality bar has been set higher than ever,” said Paul Romanaggi, General Manager of Quality for Freightliner LLC. As the company continues its quality-oriented Total Business Excellence program, “the bar on quality will continue to rise sharply,” he explained. “Your quality is essential to the success of our journey towards absolute excellence in our business.”
The 2004 awards went to companies in the United States with operations in 13 states and to three suppliers in Mexico and two in Canada.
The Consolidated Metco Inc. plant in Monroe, N.C., was recognized with the award for the 14th year, the most of any supplier recognized for 2003. Twenty-nine supplier locations won the award for multiple times, while seven plants won it for the first time. East Penn Manufacturing Co. Inc. of Lyon Station, Penn., achieved perfect scores in Supplier Evaluation in all categories for eight consecutive quarters over two years. East Penn builds batteries for new trucks and the aftermarket.
The 2004 Masters of Quality award recipients are as follows: