Freightliner Trucks Recognizes Top Performing Dealers
PORTLAND, Ore. - Freightliner Trucks today announced its 2007 ASPIRE Award Winners. The ASPIRE (Acknowledging Sales, Parts & service, Image and Relationship Excellence) program recognizes the powerful vision, dedication and persistence of Freightliner Trucks dealers who push the boundaries of success in sales, service and customer support. Customers received their awards during an event in Tucson, Ariz.
"Customer satisfaction is our most important success measure," said Senior Vice President of Sales Mark Lampert. "Our ASPIRE winners set new standards for sales, service, customer support and excellence. The program raises the performance bar and makes our entire dealer network stronger."
Fyda Freightliner Columbus Inc. is the honored recipient of the prestigious ASPIRE 2007 Dealer of the Year Award.
"Winning has been a humbling and exhilarating experience," General Manager Gary Tiffan said. "Every employee in every department contributed to our success. It's gratifying to receive this recognition. Success begins with people taking care of people. Without that, nothing else matters."
Tiffan manages one of the company's five locations. The Columbus facility, with 110 employees, 26 service bays and 24/7 parts and service, serves highway, vocational and Sprinter van customers. Tiffan credits his great employees, strong customer relationships and the support of company owner Tim Fyda for his company's achievements.
"ASPIRE winners represent the best of the best. We are very proud of their success and appreciate their commitment to excellence," Senior Vice President of Customer Support Jack Conlan said.
Daimler Trucks North America produces and markets Class 3-8 vehicles and is a Daimler company, the world's leading commercial vehicle manufacturer.
Freightliner Trucks is a division of Daimler Trucks North America LLC. In Class 8, Freightliner's aerodynamic design, efficiency and driver comfort add up to the smartest choice for business and lifestyle. With one of the largest dealer networks in the trucking industry, Freightliner offers reliable truck parts, service and support.
A full list of winners is shown below.
Summit Award Winners:
Fyda Freightliner Columbus Inc., Columbus Ohio (Dealer of the Year)
Trucks of Bismarck Inc., Bismarck, N.D.
Freightliner of Cranbrook LTD, Cranbrook, British Columbia
River States Truck and Trailer, Inc., Eau Claire, Wis.
Tri State Truck Center Inc., Shrewsbury, Mass.
Services De Mecanique Mobile B.L. Inc., Granby, Quebec
Truck Country of Wisconsin Inc., Kaukauna, Wis.
Young Truck Sales, Inc., Canton, Ohio
Freightliner Manitoba LTD, Winnipeg, Manitoba
Fort Worth Freightliner-Sterling-Western Star, Fort Worth, Tex.
Alpine Award Winners:
Freightliner of Grand Rapids Inc., Grand Rapids, Mich.