Not Your Average Dealership

Western Star dealer offers a unique hang-out for its customers



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Sitting on 30 acres of land in Arnprior, Ontario, is a unique Western Star dealership. Besides the usual glistening showroom and service bays, Antrim Truck Centre also boasts a restaurant, bakery, convenience store, gas station, paint shop, and parking for more than 100 trucks. Needless to say, this dealership offers something for everyone.



Beginning as a truck stop in nearby Antrim, Ontario, in 1978, Antrim Truck Centre began selling Western Star® trucks in 1988. After moving to its expanded facility in 2004, it offers an even greater variety of customer services that cater to people from all walks of life, from business owners shopping for a new truck to long-haul owner-operators stopping in for maintenance and local residents dropping by for dinner.



However, selling and servicing trucks remains the primary focus of Antrim Truck Centre. “Our truck customer base is about 50 percent on-highway and 50 percent vocational,” said Jack Cameron, dealer principal. “Western Star vehicles are great because they offer our customers a premium, quality truck with a tough, off-road reputation.”



Even when dining at the restaurant, customers can tell Antrim Truck Centre is passionate about Western Star trucks. “We have a showroom in our restaurant where there will always be a current model on display,” added Cameron. “Right now, we’re showing a Western Star LowMax.



The 150-seat restaurant, which is called The Hangar because it was once a helicopter hangar, serves traditional, home-cooked meals 24 hours a day. The bakery, aptly named Big Rigs Bakery, sells several baked items made fresh on site.



With 80 employees, Antrim Truck Centre is still a family-run business. Cameron’s wife, Gail, is the restaurant and office manager; daughter Tiffany is the restaurant supervisor; son-in-law Clint is the sales manager; son Al is the service manager; and daughter-in-law Emily is the credit manager.



“My entire family was brought up in the business,” said Cameron. “In business, you need people you trust. It’s nice to have my family for that.”



Western Star Trucks, headquartered in Redford, Mich., produces heavy-duty custom trucks for long-haul and vocational applications. Western Star is a company of Freightliner LLC. Freightliner LLC is a unit of DaimlerChrysler, the world's leading commercial vehicle manufacturer.



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