Western Star More Than Doubles North American Dealer Network in Past Five Years
New Dealer Locations Provide Owner Operators Additional Service Support
LOUISVILLE, KENTUCKY… Western Star continues its commitment to owner-operators, by more than doubling its dealer and service locations in the U.S. and Canada over the last five years, including a 22 percent increase in 2003. The announcement was made here during the Mid-America Trucking Show.
“We know that time equals money to our owner-operator customers, and by adding coverage in 14 major markets since 1999, Western Star helps them keep their businesses running smoothly,” said John Merrifield, Senior Vice President of Sales & Marketing for Western Star Trucks. “No matter where a Western Star truck travels, it’s never far from top-quality service and support.”
For example, a trucker travelling out of Los Angeles on one of the continent’s most traveled interstates, I-10, will pass twelve locations before reaching Jacksonville, Fla. In 1999, the same trucker would only have passed two. Combined with its toll-free, 24-hour Customer Assistance Center hotline, Western Star’s commitment to service has helped it become a trusted brand among owner-operators.
“Western Star Trucks and our value-added service and support options are established to keep our customers dependable and efficient,” said Merrifield. “We will continue to increase dealer coverage throughout North America.”
The location of the nearest Western Star dealer can be obtained by calling (866) 850-STAR or visiting www.WesternStarTrucks.com.
Western Star Trucks, headquartered in Willoughby, Ohio, produces heavy-duty custom trucks for long-haul and vocational applications. Western Star is a member of the Freightliner LLC Group. Freightliner is a company of DaimlerChrysler, the world's leading commercial vehicle manufacturer.